TiviMate Playlist Refresh Stuck at 0%? Fix the Loading Loop (2026 Guide)

If your TiviMate playlist refresh gets stuck at 0%, never starts loading channels, or loops indefinitely, the issue is almost never the app itself.

In nearly all cases, a network, DNS, routing, or playlist endpoint problem is blocking the request before TiviMate can initialise the playlist.

This guide explains why TiviMate gets stuck at 0% and walks through the exact fixes that work in real-world setups.

Related guide: If you’re also dealing with freezing, stuttering, or buffering during playback, start with our main guide: TiviMate Buffering: How to Fix IPTV Lag, Freezing & Playback Issues.

Why TiviMate Playlist Refresh Gets Stuck at 0%

A 0% refresh means TiviMate never receives the first valid response from the playlist server. The request is being blocked or failing before playback data is even processed.

This can affect:

• M3U playlists

• Xtream Codes logins

• EPG-only refreshes

• VOD catalog syncing

• Multi-region or CDN-based playlists

1️⃣ ISP Blocking the Playlist URL

Many ISPs now actively block:

• IPTV playlist domains

• M3U endpoints

• Xtream API URLs

• Non-HTTPS streams

When this happens:

• TiviMate sends the request

• The ISP blocks or drops it

• The refresh remains at 0% indefinitely

This is the most common cause.

2️⃣ DNS Resolution Failure

If your device is using:

• ISP-enforced DNS

• Router-locked DNS

• Filtered public Wi-Fi DNS

…the playlist domain may never resolve.

Common signs:

• EPG loads slowly or not at all

• Channel logos missing

• VOD categories empty

• Playlist stuck at 0%

3️⃣ VPN Routing Conflicts

VPNs can both fix and cause this issue depending on routing.

Common scenarios:

• VPN ON breaks the playlist

• VPN OFF breaks the playlist

• Long-distance VPN regions cause timeouts

• VPN blocks non-HTTPS streams

This is especially common with:

• WireGuard tunnels

• Hotel or captive Wi-Fi

• Mobile hotspots

4️⃣ Playlist Too Large for the Device

Very large playlists can fail to initialise on weaker hardware, especially:

• Older Firesticks

• Low-RAM Android boxes

• Devices with under 1GB free storage

Large playlists require:

• RAM

• CPU processing

• Stable Wi-Fi

• Free internal storage

If the device cannot allocate resources, the refresh may never start.

5️⃣ Provider Endpoint Issues

TiviMate cannot load playlists from:

• Overloaded servers

• Endpoints returning HTTP 500 errors

• High-latency or misconfigured CDNs

This often affects Xtream users during peak hours.

6️⃣ Corrupted Cached Playlist Data

If TiviMate cached a partial or broken playlist, new refresh attempts may stall.

This is fixed by clearing cache only (not app data).

How to Fix a TiviMate Playlist Stuck at 0%

Follow these steps in order — most users resolve the issue within minutes.

1️⃣ Change DNS (Fixes Most Cases)

Set your device or router DNS to:

• 1.1.1.1 (Cloudflare)

• 8.8.8.8 (Google)

• 9.9.9.9 (Quad9)

Restart TiviMate after changing DNS.

If available, Cloudflare WARP is extremely effective.

2️⃣ Toggle VPN ON or OFF

• If your ISP blocks the playlist → try VPN ON

• If the VPN blocks routing → try VPN OFF

This is the fastest diagnostic step.

3️⃣ Test a Different Network

If the playlist loads on:

• Mobile data

• A hotspot

• Another Wi-Fi network

…but not your home connection, your ISP is blocking or misrouting the playlist.

4️⃣ Re-Add the Playlist Using Xtream

Xtream handles:

• Endpoint discovery

• Authentication

• Multi-part playlists

…more reliably than raw M3U.

If you normally use M3U → try Xtream.

If you use Xtream → test M3U as a fallback.

5️⃣ Clear TiviMate Cache

On Android:

Settings → Apps → TiviMate → Storage → Clear Cache

Do not clear app data unless necessary.

6️⃣ Free Up Device Storage

Low storage impacts:

• Playlist fragments

• EPG databases

• Image caching

Aim for 1–2GB free space minimum.

7️⃣ Switch Wi-Fi Band or Use Ethernet

2.4GHz Wi-Fi often causes:

• Packet loss

• Slow playlist initialisation

• Timeout at 0%

Use 5GHz or Ethernet where possible.

Quick Diagnosis Table

Troubleshooting FAQ

Why is my TiviMate playlist stuck at 0% even with good internet?

Because the playlist request is blocked before data transfer begins.

Why does it load on 4G but not Wi-Fi?

Your mobile provider allows the route; your home ISP does not.

Why does switching DNS help?

DNS filtering prevents TiviMate from resolving the playlist domain.

Why does Xtream work when M3U doesn’t?

Xtream uses different endpoints and authentication paths.

Summary

A TiviMate playlist stuck at 0% is caused by:

• ISP blocking

• DNS failures

• VPN routing conflicts

• Overloaded endpoints

• Device limitations

• Corrupted cache

Fixes include:

• Changing DNS

• Toggling VPN

• Switching networks

• Using Xtream

• Clearing cache

• Improving device performance

If you want help diagnosing your exact setup, UltimateFIRE users get one-to-one Discord support, even on trial — we walk through DNS, routing, and device fixes step by step.

Try UltimateFIRE free for 24 hours!