Setup Guide
Let’s get your device set up with UnlockedFIRE…
Unlimited Live
TV Movies,
Series, Sports,
PPV Events and more!
This guide will walk you through the setup process to get your UnlockedFIRE services loaded onto your device.
1. On your FireStick home, scroll to the extreme left side to select the Find icon. Then, move down and open Search.
2. Enter Downloader using the on-screen keypad and select the first Downloader suggestion.
Note: Hold the Microphone icon and say Downloader to search faster with Alexa.
3. Under APPS AND GAMES, select Downloader.
4. On the Downloader dashboard, click Get or Downloader. Then, wait a few seconds to install the Downloader on your FireStick.
Now, you can access Downloader from the Your Apps & Channels section.
1. Launch your FireStick home screen and navigate to the Settings icon.
2. Scroll down to the My Fire TV tile and click on it.
3. Click on Developer Options.
Now, select Fire TV Stick and click it 7 times to enable Developer Options.
4. You will see one of the following two options depending on your FireStick device version:
- Option 1—Install Unknown Apps: Click it and proceed to the next step to enable Downloader.
- Option 2—Apps from Unknown Sources: Click this option and then click Turn On at the following prompt. Skip the next step.
5. Navigate to Downloader and select it to turn it ON.
Note: This window will not appear if your device displays Option 2 in the previous step.
Your FireStick is now prepared to load your UnlockedFIRE service using Downloader.
1. Launch Downloader and select Enter a URL box on the home screen.
2. A virtual keyboard will open. Type 272483 and hit Go at the bottom.
3. The downloader will install the latest TiviMate APK on your FireStick. It’s about 12MB.
4. Click Install when prompted.
5. Click on DONE when the TiviMate installation is complete.
6. After installation, click Delete to remove the TiviMate APK from your device.
7. Click Delete once again to complete the removal.
That’s it. You’ve successfully installed the TiviMate APK on your FireStick and you’re ready to load your playlists.
Upgrading to the Premium version of TiviMate is not essential, but it is highly recommended to get the full benefits and maximum features from the service.
First, you’ll need to create a TiviMate account and purchase the Premium subscription from them:
1. Navigate to www.tivimate.com on your computer or mobile device and click the “Sign up” button in the menu.
2. Enter your email address and choose a password, then click the “Sign up” button.
3. Once logged in, click the “Subscription” button in the menu.
4. You will see the Premium subscription option, along with the price in your currency. Click the “Continue” button.
5. Enter your payment details on the secure payment page and then click “Pay”.
6. After successful payment, you will be redirected to your account dashboard, showing you have an active subscription.
Now that you have created and purchased your Premium account, you can now login to the Premium account in TiviMate on your device:
1. From the home screen, select Settings.
2. Choose Unlock Premium.
3. Click Next.
4. Choose Account.
5. Enter your login credentials.
6. Click Next.
7. Enter the device name of your choice and click Activate.
8. Click OK.
That’s it! Once logged in, you will have access to all advanced features of the app for an enjoyable live-streaming experience.
Select Add playlist.
TiviMate will ask you to add a playlist using an M3U link, Xtream code, or Stalker Portal. Select the Xtream Codes option.
Enter the login details you received by email, these are the following 3 details:
- Server Address
- Username
- Password
Once you have entered your details, click Next.
TiviMate will load the IPTV service and show you the number of channels and movies available in the IPTV package. You can also select the Playlist name to change it (You should name it UnlockedFIRE Premium/Prime/Pure/Pro/Flix n Chill based on your service). Once you’ve done this, click Next to continue.
Lastly, note down the remote control settings and click OK to finish the setup.
You have now added your playlist and can start streaming!
If you want to add additional playlists, open the menu, go to settings, playlists, and then add a new playlist.
Method 1
This method is easiest if you only want to hide 1 group, if you want to hide multiple groups choose method 2 or 3, which is faster.
1.1 Go to the group you want to hide. In this example ‘FR | France‘.
1.2 Press and hold the select/ok key on your remote control while you are on the group you want to hide (in this example ‘FR | France’).
1.3 A menu will appear on the right side. Scroll down and click Hide Group.
1.4 A message ‘Hide group?’ will appear. Click on Hide Group.
1.5 You are done. You will see that the group you wanted to hide (in this example ‘FR | France’) has disappeared from the list.
You can do method 1 for each group separately, but if you want to hide multiple groups at the same time, method 2 and method 3 are much faster.
Method 2
This method is more convenient than method 1 if you want to hide multiple groups.
2.1 Go to any group (in this example ‘FR | France Sport’).
2.2 Press and hold the select/ok key on your remote control. A menu will appear on the right side.
2.3 Scroll down and click Manage groups.
2.3 A new menu will appear, click TV.
2.4 A new menu will appear.
2.5 Scroll down and click on the group you want to hide (in this example ‘FR | France Sport’).
2.6 You will see that the blue button next to the group you click moves to the left and turns gray in color.
The group (in this example ‘FR | France Sport’) has now disappeared from the group list.
Any group you make gray will disappear from your list. To make the group again visible in your list, click on the group again, causing the button to slide to the right again and become blue in color.
Method 3
This method works similar to method 2, but you approach the menu in a different way, namely via settings.
3.1 Go to the main menu and click Settings (the gear icon).
3.2 A new menu will appear on the right.
3.3 Click playlists.
3.4 One or more playlists will appear depending on how many you have added in TiviMate or received from your provider. Click on the playlist for which you want to hide groups. If you only see 1 playlist, click on that one.
3.5 A new menu will appear, scroll down to manage groups.
3.6 Click manage groups.
3.7 Click TV.
3.8 A new menu will appear, scroll down to the group you want to hide.
3.9 Click the name of the group you want to hide. In this example we want to hide the group ‘FR-B | France Backup’ and click on it.
3.10 You will see that the blue button next to the group you click moves to the left and becomes gray in color.
In our example we also click on ‘FR-B2 | France Backup 2’.
The groups (in this example ‘FR-B1 | France Backup’ and ‘FR-B2 | France Backup 2’) have now disappeared from the group list.
Any group you make gray will disappear from your list. To make the group again visible in your list, click on the group again, causing the button to slide to the right and becomes blue.
Common Problems & Troubleshooting
Below you will find a list of the most common problems people encounter while setting up their service. If you are having an issue which you need help with and can’t find the answer below, please scroll down to the Help & Support section to reach out to us via WhatsApp or email.
Help & Support
If you would like any help getting set up, then you can contact us via WhatsApp, Email, or send us a message using the form below and we will guide you through the setup.