TiviMate Keeps Crashing? Here’s How to Fix It (2025 Update)

If TiviMate randomly freezes or kicks you back to the home screen, it’s not just you — this is one of the most common playback issues in late 2025.

Crashes usually happen due to corrupt cache files, decoder mismatches, or system memory leaks on Firestick and Android TV devices.

Follow the steps below in order — the majority of users will be stable again by step 3.

1. Clear Cache and Data

Old cache or partial EPG data is the #1 cause of random crashes.

How to fix:

Go to your device’s Settings → Apps → TiviMate → Storage
Choose Clear Cache and Clear Data
Reopen the app and re-add your playlist

If it keeps crashing immediately after launch, uninstall and reinstall from scratch after clearing the cache.

2. Change the Video Decoder

The wrong decoder can overload your device or conflict with certain stream formats.

To switch:

Open TiviMate → Settings → Playback → Decoder
Try these options in order:
- Hardware (HW)
- Hardware+ (HW+)
- Software (SW)

Tip: HW+ is usually the most stable for Firestick 4K and modern Android TVs.

3. Reduce Buffer Size

If you’re using a long buffer, the app may run out of RAM and crash mid-stream — especially on 1GB/2GB Firesticks.

To fix:

Go to Settings → Playback → Buffer Size
Choose Auto or Short (3–5 seconds)

This reduces memory usage and stabilizes playback.

4. Check for App Updates or Rollback

Some TiviMate builds (especially beta versions) can cause instability.

If you’re on Play Store, open it and check for updates.
If you’re side-loading, uninstall and reinstall the previous stable version (v4.7.0 and v4.6.1 are known stable builds).

Tip: Always back up your configuration first (Settings → Backup → Export).

5. Reboot Device and Free System Memory

Android TV and Fire OS devices often keep apps running in the background, eating memory over time.

Press and hold the Select + Play/Pause buttons on Firestick for 5 seconds to force reboot.
On Android TV, unplug power for 10 seconds.
Avoid running multiple heavy apps alongside TiviMate.

6. Check Your Playlist Source

If TiviMate only crashes on certain channels or playlists, the issue might be a bad or corrupted stream source.

Test by:

Loading a different playlist or trial link
Playing 3–4 channels at random

If crashes stop, your main playlist likely contains incompatible codecs or faulty EPG links.

7. Reinstall or Reset TiviMate

If nothing works, reinstall completely:

Uninstall the app
Restart your device
Reinstall from the official Play Store
Restore your backup

This ensures no lingering corrupt files or conflicting settings.

Quick Recap

✅ Clear cache & data
✅ Change decoder type (HW / HW+ / SW)
✅ Reduce buffer size
✅ Reboot or free system memory
✅ Roll back to a stable version
✅ Test alternate playlists