Top 5 EPG Fixes for TiviMate (2025 Edition)

1. Refresh the EPG Manually

Sometimes, TiviMate simply fails to auto-refresh its guide data.

How to do it:

• Go to Settings → EPG → Update

• Wait 10–20 seconds for the refresh

• Restart the app once completed

💡 Tip: Refresh your EPG weekly to avoid cached or outdated data.

2. Check Device Time & Time Zone

If your EPG is offset by an hour (or a full day), it’s almost always a time zone mismatch.

How to fix it:

• On your Firestick / Android TV:
  → Settings → Device → Date & Time → Set Automatically (ON)

• Inside TiviMate:
  → Settings → EPG → Time Offset
  → Adjust +1h or –1h until correct

🧠 Advanced tip: Some providers use UTC-based EPGs — testing +1h or –1h usually fixes them instantly.

3. Clear & Reload EPG Data

Corrupted or incomplete EPG cache can cause missing channels or empty programme lists.

Steps:

• Settings → Other → Clear Cache

• Then reload your playlist & EPG

If that doesn’t work:

• Delete the EPG source under EPG Sources

• Add it again using the provider’s latest URL

💡 Pro tip: Always use the same EPG source format your playlist uses (M3U or Xtream). Mixing them often breaks guide data.

4. Prioritise EPG Sources

If you have multiple playlists or merged sources, TiviMate sometimes pulls the wrong guide.

How to fix:

• Settings → EPG → Sources → Manage Sources

• Move your main provider to the top of the list

• Disable duplicates or outdated sources

🧩 This ensures TiviMate only loads one guide per channel.

5. Assign the Guide Manually

When a specific channel shows “No Information,” assign it manually.

How:

• Highlight the channel → Long press (or hold OK) → Assign EPG Channel

• Browse or search for the correct listing

• Save your changes

This is especially useful if your playlist name doesn’t match the provider’s EPG channel names exactly.

Bonus Tip: Reboot After Big Changes

After clearing cache, reloading EPGs, or re-adding playlists, always restart TiviMate.

This forces a clean reload of all guide data and prevents “ghost” listings from the previous setup.

Final Checks

✅ Keep your time zone accurate
✅ Refresh weekly
✅ Back up your setup before testing
✅ Don’t mix M3U and Xtream in one profile