Tivimate Crashing or Freezing? Quick Fixes That Work

If your Tivimate app keeps crashing, freezing, or force closing — don’t worry. These issues are surprisingly common and usually easy to fix with the right settings and quick maintenance.

In this guide, we’ll walk you through the most reliable fixes to get your IPTV streaming smoothly again.

Step 1: Restart the App & Device

Sometimes a simple restart clears memory issues:

1. Close Tivimate completely (don’t just return to home screen)
2. Restart your device (Firestick, Android box, etc.)
3. Relaunch the app

✅ This clears temporary glitches and frees up memory

Step 2: Clear Tivimate Cache (Not Data)

1. Go to your device’s App Settings
2. Find Tivimate in the app list
3. Select Clear Cache

⚠️ Do NOT clear data unless necessary — it wipes your playlists and settings

Clearing cache is especially important on Firestick or low-storage Android devices.

Step 3: Make Sure You’re Using the Latest Version

• Open Tivimate
• Go to Settings > About and check your version
• Visit the official site or app store and update if needed

Outdated apps may have bugs that are already fixed in newer builds

Step 4: Adjust Decoder Settings

1. Go to Settings > Playback
2. Change the Decoder to Software or Hardware (try both)
3. Restart the app and test again

The wrong decoder type can cause freezing, especially on older or underpowered devices

Step 5: Check Network and VPN Settings

• Disconnect from VPN and test the app again
• Switch to a different server if using VPN
• Restart your router

Low bandwidth or blocked servers can cause timeout errors and crashes

Step 6: Look for Conflicting Apps or Services

On Android devices:

• Disable background apps or auto-start apps
• Uninstall apps that interfere with video playback or use accessibility services

Apps like screen recorders, ad-blockers, or overlays may clash with Tivimate

Step 7: Uninstall and Reinstall Tivimate (as a last resort)

If all else fails:

• Backup your settings if you use Tivimate Premium (there’s a Backup/Restore option)
• Uninstall the app
• Reinstall the latest version
• Restore your backup

🔄 This ensures a clean install without corrupt files