TiviMate Channel Group Empty? Fix Categories Showing No Channels (2026 Guide)

Opening a TiviMate group and seeing “No channels” — even though you know they should be there — is one of the most confusing problems users run into.

It affects:

• Live TV

• Sports categories

• UK/US groups

• Regional packs

• Favourites

• Custom channel groups

• VOD categories

And most of the time, it’s not TiviMate that’s broken — it’s one of five issues underneath.

This guide breaks down why groups appear empty and how to fix them permanently.

Seeing empty channel groups in TiviMate is frustrating, especially when you’re navigating through menus trying to figure out where everything’s gone.

Most of the time this happens because of hidden filters, bad playlist structure, or a provider not maintaining categories properly.

With UltimateFIRE, you get one-to-one Discord support, even on the free trial, so you never have to fight through these problems alone.

Try UltimateFIRE free: https://uftv.xyz/free-trial/

Why Channel Groups Appear Empty in TiviMate

1️⃣ Hidden filters are enabled (MOST common) 🔎

This catches more users than anything else.

TiviMate lets you filter channels by:

• Favourites

• Unwatched

• Categories

• Language

• Assigned groups

If a filter is accidentally enabled, some groups will appear completely empty.

How to check

In any channel list, press:

📌 Menu (≡) → Filters

Make sure:

• “All Channels” is selected

• No hidden filters are applied

• No “Only Favourites” mode is active

UltimateFIRE groups are cleanly organised and maintained, so filters don’t break things. Lower-quality services often use messy grouping, which leads to empty categories even when filters are off.

2️⃣ The provider playlist uses conditional grouping 🧩

Some services use “conditional groups,” which only populate when the playlist loads fully.

If the connection is slow or partially blocked:

• some groups load

• others appear empty

• EPG loads but channels don’t

• VOD group shows zero content

This is common on:

• hotel Wi-Fi

• weak mobile data

• throttled networks

• devices using Wi-Fi 2.4GHz

Signs this is the cause

Fix

Switch network or enable VPN.

3️⃣ Your playlist didn’t refresh fully 🔄

Sometimes TiviMate loads only part of a large playlist.

This causes:

• blank categories

• missing sports groups

• only international channels appearing

• custom groups showing empty

Fix

TiviMate →
Settings → Playlists → Refresh Playlist

If that doesn’t fix it, manually re-add the playlist.

Pro Tip:
If your playlist has more than 10,000 channels, split it. Massive playlists load inconsistently on slower devices.

4️⃣ Provider changed category structure (common weekly) 🗂️

Many IPTV providers restructure categories without notice.

This leads to:

• groups renamed

• groups moved

• groups deleted

• temporary empty groups

• groups with identical names but different content

Fix

You must refresh or re-add the playlist.

UltimateFIRE maintains consistent category structure so your TiviMate groups don’t suddenly break after a refresh.

5️⃣ You accidentally hid channels or groups 🙈

TiviMate allows hiding:

• entire groups

• individual channels

• categories the playlist doesn’t populate

You may have hidden them weeks ago without realising.

Fix

Settings →
Playlists →
Show Hidden Channels / Groups

How to Fix “Channel Group Empty” in TiviMate (Step-by-Step)

1️⃣ Check for active filters

Menu → Filters → Select All Channels

2️⃣ Refresh the playlist manually

Settings → Playlists → Refresh

3️⃣ Clear TiviMate cache

Android Settings → Apps → TiviMate → Clear Cache

4️⃣ Switch from Wi-Fi to Mobile Hotspot (or vice-versa)

If groups load on mobile data → your Wi-Fi is blocking endpoints.

5️⃣ Try VPN ON / OFF

• Some ISPs block playlist segments (VPN ON fix)

• Some networks block VPN (VPN OFF fix)

6️⃣ Re-add your playlist as Xtream instead of M3U

Xtream handles:

• large playlists

• groups

• EPG

• artwork URLs

…more reliably than M3U.

7️⃣ Update TiviMate to the latest version

Older versions mishandle:

• large category trees

• nested groups

• multi-level grouping

Troubleshooting Table

Advanced Fixes (For Power Users)

Use Xtream Codes instead of M3U
Better for:

• • EPG syncing

  • Large groups

  • Nested categories

Switch to Ethernet or 5GHz Wi-Fi
2.4GHz often times out playlist loading.

Check provider dashboard for region selection
Some providers offer multiple region endpoints:

• • UK-only

  • US-only

  • Global

  • Backup URLs

Trying a second URL often fixes missing groups.

UltimateFIRE offers multiple playlist endpoints optimised for stability — if one route is overloaded, the backup resolves group loading issues instantly.

Troubleshooting FAQ

Why does TiviMate show empty groups even though channels should be there?

Because a filter is active. Remove all filters inside the menu.

Why do only some categories show up empty while others load normally?

Your playlist only partially loaded — usually due to network issues or DNS blocking.

Why does VOD show empty categories but live TV works fine?

The VOD endpoint is blocked by your ISP or network. Try VPN or use Xtream login.

Why do channel groups disappear after refreshing the playlist?

Your provider changed their category structure.

Why does TiviMate show a group with 150 channels but display none?

Channels or groups are hidden. Unhide them in playlist settings.

Why does TiviMate load categories slowly or not at all on Wi-Fi?

2.4GHz interference or DNS filtering. Switch to 5GHz, Ethernet, or try VPN.

Summary

Empty channel groups in TiviMate happen because of:

• hidden filters

• partial playlist loading

• ISP blocking

• provider restructuring

• hidden channels

• VOD endpoint issues

Fixes include:

• removing filters

• refreshing playlist

• trying VPN

• using Xtream

• switching networks

• un-hiding channels

• re-adding the playlist

UltimateFIRE provides clean, stable, structured playlists with consistent category organisation — plus one-to-one Discord support to help you fix issues step-by-step, even during the free trial.