Troubleshooting
Fix common issues like buffering, playlist errors, or app crashes. Step-by-step guides to get you streaming again quickly.
Fix common issues like buffering, playlist errors, or app crashes. Step-by-step guides to get you streaming again quickly.
If TiviMate shows “Stream Unavailable — Check Source,” the stream route or decoder is failing. This guide covers all real causes and fixes for 2026.
If TiviMate shows “Playlist Exceeds the Database Limit,” your playlist is too large for the app to load. This guide explains how to shrink, split, or optimise it.
If your TiviMate playlist refresh is stuck at 0%, this guide explains why it happens and how to fix DNS blocks, ISP routing problems, VPN conflicts, and corrupted playlist data.
Seeing “Source Error” in TiviMate? This guide explains what causes it and how to fix blocked URLs, ISP restrictions, bad playlist routes, and decoder issues.
Seeing empty channel groups in TiviMate? This guide explains why categories show no channels and how to fix hidden filters, playlist issues, ISP blocks, and VOD endpoint problems.
If TiviMate shows “Playback Error” or fails to load certain channels, the issue is usually decoder settings, DNS conflicts, network routing, or playlist authentication. Here’s how to fix it quickly.
If TiviMate keeps logging you out, or shows “playlist expired” and “authentication failed,” your playlist link isn’t the problem — the authentication method is. Here’s how to fix it.
If your EPG loads for some channels but shows “No Information” on others, you’re dealing with partial EPG mapping issues. Here’s why it happens and how to fix it the right way.
TiviMate problems after an update? You’re not alone. This guide breaks down why updates cause freezing, crashing, missing channels, and slow performance — and the fixes that work.
If your TiviMate playlist loads slowly or takes ages to refresh, it’s usually caused by slow servers, large playlists, DNS delays, or app settings. This guide explains the causes and fixes.