Smarters Player Pro EPG Not Updating? Fix Missing TV Guide (2025)

The EPG (Electronic Program Guide) in IPTV Smarters is powered by XML data provided by your playlist or provider.

When it fails, you’ll see blank guides, missing shows, or stuck loading screens.

In 2025, the most common reasons include:

  • Expired or broken XML feed

  • Cached EPG data that won’t refresh

  • DNS delay or blocked domain

  • Wrong time zone

Here’s how to get your TV guide back instantly.

1. Refresh the EPG

The simplest fix is often just to refresh the EPG data manually.

Steps:

  1. Open IPTV Smarters → Settings → EPG Settings

  2. Tap Clear EPG Data

  3. Then select Reload EPG

Wait 30–60 seconds — the guide should begin repopulating.

2. Check the EPG Source URL

If your EPG source is external (XMLTV URL), open the link in a web browser.

  • If you see channel data or XML code → ✅ it’s working.

  • If you get an error or blank file → ❌ the link is broken.

Fix: Contact your provider for a fresh link or alternate source.

Some users have success switching http:// to https:// in the EPG URL.

3. Change DNS Servers

If your EPG link is valid but doesn’t update, your ISP’s DNS may be blocking or throttling the feed.

To fix:

  • Change DNS on your router or streaming device:

    • Cloudflare: 1.1.1.1 / 1.0.0.1

    • Google: 8.8.8.8 / 8.8.4.4

  • Restart your Firestick/Android box

  • Open Smarters → Reload EPG

4. Clear App Cache and Data

Corrupt cache files can block EPG updates completely.

Fix:

  1. On Firestick/Android TV → Settings → Apps → IPTV Smarters → Storage

  2. Tap Clear Cache and Clear Data

  3. Reopen the app and re-enter your login details

  4. Go to Settings → EPG → Reload EPG

This completely resets your app environment.

5. Adjust Device Time and Zone

Incorrect time zones cause shows to display at the wrong hour or blank.

Fix:

  • Open Device Settings → Date & Time

  • Toggle Automatic Time Zone → ON

  • Reopen Smarters and check if the guide syncs

If times are still off, manually set your zone to GMT+0 or your provider’s local time zone.

6. Reinstall the App

If all else fails, uninstall and reinstall Smarters Player Pro.

This clears hidden cache layers and ensures you’re on the latest build.

Once reinstalled, re-enter your playlist or Xtream credentials and reload the EPG.

Quick Recap

✅ Refresh or reload EPG data manually
✅ Test your XML source in a browser
✅ Change DNS to fix blocked feeds
✅ Clear cache and app data
✅ Fix your time zone
✅ Reinstall if necessary

Final Tip

If your EPG still won’t update after all these fixes, test your playlist in another app like TiviMate or OTT Navigator.

If the guide works there, it’s a Smarters bug — reinstall or wait for an app update.

If it fails in both, the issue is on the provider’s end, not your app.

In 2025, Smarters remains one of the best all-round IPTV players — but it still benefits from a regular EPG refresh. Do it weekly for a consistently synced, accurate guide.